Allegretto
macOS 26.6
Kimi Desktop Version 3.0.25 (3.0.25)
on the left side of the window, I select the Work tab
, make a new session in the finished project, and I get the same response to any requests in new and already created sessions in the Work tab.
«You’ve used up this month’s quota. It’ll refresh next month.
Quota halved for this task»
This has been a problem for more than three weeks now, during which I have never been able to use the Work mode.
I did not use up any part of my quotas because there was no actual use of the kimi neural network in this mode.
How can I solve the problem and start using the Work mode?
Due to an error, I missed promotions with a 50% reduction in request quotas. Very angry and upset
@yuikns hello
I saw on the forum that you were able to help with a similar problem. I have already deleted the application with cleaning of all system files — it did not help
I’m sorry to hear you’ve been dealing with this issue for weeks and that it caused you to miss out on the promotion. I completely understand why you’d be upset!
To help clarify why you might be seeing this message: our accounts operate on a shared quota system. This means your monthly plan is pooled across multiple services—such as Kimi Chat, Kimi Code, and Kimi Claw. If you have been actively using any of these other tools, it draws from the same overall quota limit, which might explain why the Work tab is showing as depleted.
That being said, I definitely want to help you get this sorted out and see exactly what happened. I will send you a private message shortly to ask for your invoice ID. Once you provide that, I can follow up with our team to investigate your account and help resolve this for you.
