Okay Moonshot... Are We Still Coming With You? šŸ‘€

Alright Moonshot/Kimi team, I’m going to say what I think a lot of international users are probably thinking right now.

I can see what’s happening. :joy:

And honestly, I understand it.

The separation between kimi.com and kimi.ai, the differences between the Mainland and international experiences, the subscription situation, the capacity/availability issues some international users are experiencing, and the fact that the next generation of Kimi is obviously going to be a big deal…

None of that automatically means something bad is happening.

But when you put all the pieces next to each other, it does raise one very simple question:

Are international users still part of the long-term Kimi plan?

That’s really it.

I’m not here to accuse Moonshot of secretly doing anything.

I’m not here to claim K4 is going to be China-only.

I’m not here to pretend I know what’s happening behind the scenes with infrastructure, capacity, servers, subscriptions or model deployment.

I don’t.

But I can observe what is actually happening on the user side.

And some of those signals are pretty damn interesting.


:globe_showing_asia_australia: First, the split

We now have a pretty obvious distinction between kimi.com and kimi.ai.

Mainland China has its own Kimi environment.

International users have kimi.ai.

That makes complete sense for a whole bunch of reasons. Different payment systems, regulations, infrastructure, markets, product requirements, etc.

No problem.

But once you create two environments, people are naturally going to start wondering whether they are going to remain two doors into the same house…

…or eventually become two different houses. :joy:

And that’s where my question comes from.


:credit_card: Then there’s the subscription situation

This is probably the part that really caught my attention.

International users are seeing a renewal message along the lines of:

Your subscription has expired. You can renew by x date; after that, purchase will no longer be available.

Now, maybe there’s a completely innocent explanation.

Maybe it’s temporary.

Maybe it’s infrastructure.

Maybe it’s a billing-system change.

Maybe it’s related to capacity.

Maybe it’s preparation for something else entirely.

I genuinely don’t know.

But if you’re an international subscriber looking at that message, you’re naturally going to think:

ā€œUhhh… am I supposed to renew now because I might not be able to later?ā€ :joy:

And that’s a pretty reasonable question.


:brain: Then there’s the performance/capacity side

Some international users have also been experiencing things that feel different from the Kimi experience we’re accustomed to.

Slower access.

Capacity limitations.

Overloaded/too-busy style messages.

Restricted availability at certain times.

Features or models behaving differently depending on demand.

Again, there could be completely legitimate technical reasons for all of this.

I’m not saying ā€œMoonshot is deliberately throttling international users.ā€

That’s a much bigger claim, and I don’t have the information to make it.

But if international infrastructure is currently under heavier pressure, or international capacity is being managed differently, it would explain why some users are seeing a different experience.

And if that’s what’s happening?

Fair enough.

Infrastructure isn’t magic.

Servers aren’t infinite.

Training and serving frontier models costs an absolutely stupid amount of money.

I get it.


:eyes: But then comes the obvious elephant in the room…

What’s next?

Because eventually there is going to be another major Kimi model.

Call it K4, or whatever Moonshot ultimately decides to call the next flagship generation.

And this is where international users naturally start looking at everything happening today and thinking:

ā€œOkay… so where do we fit into this?ā€

Maybe K4 launches simultaneously everywhere.

Maybe Mainland gets it first.

Maybe kimi.ai gets it shortly afterwards.

Maybe international access is initially limited because of capacity.

Maybe the international product eventually becomes something substantially different.

Maybe none of those things happen.

Nobody outside Moonshot knows yet.

And that’s precisely why I’m making this post.


:heart: Because here’s the thing…

A lot of us actually want to stay.

We’re not looking for the next shiny AI model every Tuesday.

We’ve invested time into Kimi.

We’ve learned how it behaves.

We’ve built workflows around it.

We’ve used it for research, writing, coding, translation, long-context work, analysis, weird niche problems that other models sometimes completely choke on :joy:, and a hundred other things.

Kimi has earned genuine loyalty from international users.

And that’s valuable.

So when an international subscriber sees something saying:

ā€œRenew by this date or purchasing will no longer be available.ā€

…while also seeing a separate international ecosystem, capacity questions, and another major generation of the model presumably somewhere on the horizon…

It’s perfectly reasonable to ask:

ā€œAm I renewing into the future, or renewing into the sunset?ā€ :joy:

That’s the question.


:china: And I want to make something very clear

I’m not asking Moonshot to choose between Mainland and international users.

I’m not asking you to sacrifice the Chinese market for the global market.

I’m not asking for some giant corporate roadmap.

I completely understand that Mainland China is your home market and that there are regulatory, technical and commercial realities that international users don’t necessarily see.

That’s fine.

What I would really like is just some reassurance.

Because if the answer is:

ā€œYes. International users are absolutely part of our long-term plan. kimi.ai is staying. Existing subscribers will continue to have a path forward. Future flagship models will be brought internationally when infrastructure and regulations allow.ā€

Then…

GREAT.

:joy:

Seriously.

That’s all a lot of us need to hear.


:fire: So Moonshot, here’s my question

Are we worrying about something that isn’t actually a problem?

Because if so…

Please tell us. :joy:

Tell us that the subscription situation is temporary.

Tell us that international capacity is being worked on.

Tell us that kimi.ai isn’t being quietly abandoned.

Tell us that when the next big Kimi arrives, international users haven’t suddenly become the forgotten cousin sitting at the kids’ table.

Tell us that the people who have been paying, using, testing, recommending and building with Kimi internationally are still part of the journey.

Because honestly?

I’d rather hear ā€œRelax, we’ve got youā€ directly from Moonshot than spend the next few months trying to decode every little signal coming out of the platform. :joy:


:eyes: We can see the pieces. We just don’t know what picture they’re making yet.

Maybe everything I’ve mentioned has perfectly ordinary explanations.

Maybe there is a huge international expansion coming.

Maybe the current limitations are temporary.

Maybe K4 will arrive globally and absolutely demolish everything.

Maybe the international product is being rebuilt behind the scenes.

I hope so.

But that’s exactly why I’m asking now.

Not six months after international subscriptions disappear.

Not after a new flagship model launches somewhere else.

Not after everyone starts speculating.

Now.

Because there are international users here who genuinely want to keep using Kimi.

We want to keep paying for it.

We want to keep recommending it.

We want to keep building with it.

So, Moonshot…

:heart: Are we still coming with you?

That’s literally all I’m asking.

Please reply. :joy:

Even a simple:

ā€œYes. Don’t worry, international users are still part of the plan.ā€

…would probably make a LOT of people feel better.

Because we’re not looking for drama.

We’re looking for a reason to keep hitting that Renew button. :heart::rocket:

Moonshot, we’re here.

Just tell us you’re still taking us to the Moon. :crescent_moon::rocket:

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On kimi.com and kimi.ai: the split is a compliance requirement. Different entry points route to different databases and datacenters, so data and billing stay cleanly separated by jurisdiction. Running the same stack across regions is cheap for us; deliberately building a reduced version would cost more, not less. Two doors, same house.

On the subscription message: this is a pause on new memberships, and it applies identically to kimi.com and kimi.ai. The reason is straightforward — K3 is a 2.8T-parameter model with 104B active per token and a 1M-token context, which takes substantially more compute per request. Given the current state of our inference resources, pausing new seats is a necessary measure to protect the experience of existing members rather than let it degrade — and it applies to everyone. It stays in place only while we bring more capacity online and optimize inference performance for the new architecture.

One distinction worth clarifying, since it comes up regularly in this forum: a Kimi membership (the subscription on kimi.com / kimi.ai) and API access on platform.kimi.ai are two separate products with separate billing. The pause only affects memberships. The API is pay as you go — no membership required — and remains fully available, and for most of the use cases discussed on this forum it’s the more direct option.

On capacity: inference serving is stateless, so compute is fungible — resources are currently shared across regions, there is no separate or smaller pool for international users, and no region-based discrimination in how requests are served.

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