I subscribed today, 17 September 2026, and was charged for the annual plan
while I intended the monthly one.
Invoice: MX4LPKH0-0001
Same-day request, annual allowance unused.
I have also emailed [email protected], and I am posting here because
several identical cases on this forum were only answered in public threads.
I am asking for either a downgrade to monthly with the difference refunded,
or a full refund so I can re-subscribe on the monthly plan today.
Happy to stay a customer, I just picked the wrong billing cycle.
Thank you.