Hello,
I previously attempted to pay for my subscription using one of my bank cards(****2268), but the payment did not go through because that card had already been closed and is no longer active.
After that, I successfully paid for the subscription using a different bank card, and the payment was confirmed. However, approximately 9 hours after the successful purchase, new attempts were made to charge the same amount to the first card, which has already been closed.
Could you please clarify why another charge attempt is being made even though the subscription has already been successfully paid for using a different card?
I would also appreciate it if you could check that there is no outstanding balance or duplicate subscription associated with my account and cancel any further attempts to charge the closed card.