Hi team,
I’m an Allegretto plan subscriber and I just discovered something concerning about my quota usage.
The Issue:
My quota is being drained by 0.6% every single day for “Claw - Cloud Instance” — even when I am completely offline and not using Kimi at all.
- I access Kimi only through the web browser (kimi.com)
- I do NOT have OpenClaw installed on my MacBook
- I do NOT use any local OpenClaw app or instance
- I do NOT use the API
What I see every day at 16:00:
A 0.6% quota charge labeled “Claw - Cloud Instance” — like clockwork.
The Math:
0.6% × 30 days = ~18% of my monthly quota burned for zero usage
What changed:
Today when I opened Kimi Claw, I got a popup message stating:
“Kimi Claw now uses your membership quota instead of a separate Kimi Code quota.”
This confirms what I suspected:
- Previously, Claw was charged from a separate Kimi Code quota
- Now it’s burning my Allegretto membership quota directly
- And it’s burning it even when I’m not using Claw at all
I use Kimi Claw occasionally and I value my chat and work history — I don’t want to lose it. But I never signed up for double billing.
This matters because:
- That quota is what I need for Kimi agent swarming and actual usage
- I’m being charged for infrastructure I can’t pause, shut down, or control
- There’s no option to start/stop the instance manually when I actually need it
Charging users for idle server time they can’t control — while also charging a monthly subscription — is not fair.
My Questions:
- Why was this migration done without advance warning or consent?
- Can the Claw Cloud Instance be paused to stop the daily drain?
- Can users manually start/stop the instance when needed?
- Can the quota burned during idle time be refunded?
I love Kimi and want to keep using it, but this setup feels unfair. Paying a monthly subscription AND losing ~18% of usable quota to idle infrastructure doesn’t make sense.
I can provide screenshots of my quota usage and the migration popup if needed as proof.
Thanks for looking into this.