[Allegro] Early Weekly Quota Reset – Runaway Script, First Incident, New Account

Hi Moonshot team,

I’m hoping to get guidance on a weekly quota issue with Kimi Code.

Plan: Allegro (K2.6)
Status: Weekly usage at 100%, next reset in ~43 hours

What happened:
A script I deployed yesterday entered a runaway loop due to a missing exit condition on my side. It consumed the entire weekly quota in a short window. I have since terminated the process and fixed the configuration to prevent recurrence.

Context:

  • Account is approximately 1 week old.

  • This is the first and only time this has happened.

  • I am actively setting up production AI agent workflows with Kimi Code as the core LLM. Being blocked for another 43 hours halts critical development.

Request:
Given that this was an isolated, self-inflicted error on a brand-new Allegro account, is there any way to get an early reset of the weekly Kimi Code quota? I am fully committed to responsible usage going forward.

I have already reached out via the official support email but wanted to flag this here as well. I can share account details (email, user ID, screenshots) via DM or the support ticket if needed.

Thanks for any help!