Apple app store sub not linking kimi subscription

Subscribed to Moonshot AI via iOS, signed in with Google account ID, but the subscription isn’t syncing to my account. Kimi’s support is looping me to a refund, but I actually want the service. Can an engineer help link my Apple purchase to my Google account? @Kimi_Moonshot DM me.

This might be a cross-platform linking issue. I’ve DM’d you to get the details and connect you with the right folks

Yu and the Team were able to rectify the situation and make the account whole! Worth the patience in this matter, and hopefully it bring light to any service fulfillment gaps. The product is so good. @dain0

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