Hello Kimi Work support team,
I’m experiencing a persistent connection bug in the latest Kimi Work desktop builds.
Bug Description
Kimi Work desktop app shows “Connection lost” indefinitely and the workspace stays stuck at “Your workspace is getting ready 0%”. The Retry button does not work.
This started after updating to v3.0.24. The previous version worked perfectly.
Affected Builds
- kimi_3.0.24-0c2752f800e8284efa884602cf86eec417
- kimi_3.0.24-0ca62e77076354477891ba6a0bb933f19d
- kimi_3.0.24-0caf1cfe654c5b4e00a3baf79d05d23ee4
- kimi_3.0.24-0cf1b0118c27464c7d944e0455b42c9636
- kimi_3.0.24-0c1db3adf6f1534132ab7d80357781bcdc
- kimi_3.0.24-0ced12969ef1af469a994255bb5de1b607
Network Conditions (Confirmed Working)
- Wi-Fi 5GHz, 433/433 Mbps
- Speedtest to www.kimi.com: 109.9 Mbps down / 4.6 Mbps up / 27ms ping
- DNS: 8.8.8.8, 8.8.4.4
- No proxy or VPN active
Environment
- OS: Windows
- App: Kimi Work Desktop
Screenshots
Attached: screenshot of the error state (“Connection lost”) and speedtest to www.kimi.com confirming network connectivity.
Note: This appears to be a regression in v3.0.24. Please let me know if logs are needed.
Best regards,
Josias
