Hello Kimi Support,
I would like to request a refund for an automatic renewal of my Kimi subscription.
I originally subscribed to the $200 plan about one month ago, but I did not intend to renew the subscription. The subscription was automatically renewed and I was charged $100 for the new billing period.
I have now canceled the auto-renewal and would like to request a refund for this renewal charge.
I did not intend to purchase another month, and I would appreciate it if you could review the transaction and issue a refund. I really need the money.
Account email: [email protected]
Date of renewal: 2026-08-25
Amount charged: $199
Thank you for your help.