I am trying to log in to my account on Kimi chat (kimi.com), i always use my phone number for login, it always sends a SMS code to my phone number through WhatsApp. Since, last evening i am unable to login, this is a paid account btw. It shows SMS code sent successfully but no code is received, then it puts a rate limit.
It used to happen earlier but within 2-3 tries i used to get the SMS code. But now it doesn’t work.
The kimi code session is working though, having issues with the chat website.
The country code is +91 (India)
i have emailed to the support and also made some X post but no resolution.
Please help.
Hello! Regarding your login issue, we found a highly similar report around the same time through another feedback channel.
If that record belongs to your account, our logs show that on the evening of July 6th, the codes were successfully dispatched from our servers 5 times. However, the gateway reported they were rejected at the receiving end due to reasons like intercepted by carrier keywords, out of service, or powered off.
Since the initial messages were blocked by the local network, the 6th attempt triggered our system’s automated rate limit.
We noticed that successful deliveries to this number have resumed now. If you still need any assistance, please let us know.
Thank you for your support!